FAQ

Welcome to the Bitaxes FAQ section. Click on a question below to expand and read the answer.

My Bitaxe isn't hashing at the expected rate

If you're experiencing reduced hash rates, try these troubleshooting steps:
1. First, physically disconnect and reconnect the power (don't just restart through the UI)
2. Check for overheating issues - ensure you're running firmware v2.3 or later to see temperature warnings
3. Verify your frequency and voltage settings in the UI under settings - reset to defaults if necessary
4. Confirm the input voltage is between 4.8-5.3v
5. If overclocking, you may need to increase voltage to match your frequency settings
6. As a last resort, try reflashing the firmware

What should I know about overclocking?

Warning: Overclocking can permanently damage your device. If you choose to overclock:
• Monitor dashboard values carefully, staying within recommended ranges listed below
• Account for ambient temperature fluctuations by maintaining a safety margin
• Ensure your power supply is adequate - voltage dropping below 4.8v indicates insufficient power. A higher-rated power supply may be necessary to support increased power demands
• For best results, upgrade your heatsink and thermal paste before attempting overclocking

What are the safe operating ranges?

Input Voltage: 4.8-5.3v
ASIC Temperature: Below 70°C
Voltage Regulator: Below 90°C

Can I use the same update on my Bitaxe, Hex, and TinyChip boards?

No, each have their own repositories and updates.

Where can I find more information or support?

Visit the discord: https://discord.gg/osmu